Delivering Happiness (2010) is a book by Zappos CEO Tony Hsieh It details his life as an entrepreneur, with emphasis on the founding of Link Exchange and Zappos.
The book is divided into three sections: Profits; Profits and Passion; and Profits, Passion, and Purpose. It is written in narrative form and includes short 1-2 page entries from Hsieh's friends and employees.
This book emphasis mainly on making customer service your top priority. It also helps us to focus on our core strengths.
The author differentiates yourself from others and always tell us to do the opposite to what we might do in our daily conditions. Overall best leadership book on our list because it helps us to inspire others and our team mates.It is one of the best books when it comes to delivering proper products to our customer in short focusing on the overall satisfaction of the customer
Top 3 Quotes of Delivering Happiness:
- "Money alone isn't enough to bring happiness . . . happiness is when you're actually truly ok with losing everything you have."
- "There’s a difference between knowing the path and walking the path."
- "We must all learn not only to not fear change, but to embrace it enthusiastically and, perhaps even more important, encourage and drive it."
Download this book here:
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